Unlimited Talk and Text Plan and 6GB of High Speed Data**, Unlimited Nationwide Anytime Minutes Data Cards provide a set amount of data access identified on the face of the card, denominated in megabytes or gigabytes. Self-help service that lets you process transactions like adding airtime or checking your balance. SafeLink is not responsible and will not be liable for any modifications, interruptions or discontinuation of the Data Services or for any failure in receipt of the purchased Data Services. Any text message you send to a "short code" will in all likelihood not go through. USAC implemented the NV in phases. If your data speed is reduced, the reduced speed may impact the functionality of some data applications, such as streaming audio or video or web browsing. Customer may also contact his/her states Public Service Commission/Public Utility Commission. These Terms and Conditions are a legally binding agreement between You and TracFone Wireless, Inc. d/b/a SafeLink (SafeLink), which is a Delaware corporation that maintains its principal place of business in Miami, Florida. (2) UNLESS YOU AND SAFELINK AGREE OTHERWISE, THE ARBITRATION WILL TAKE PLACE IN THE COUNTY OF YOUR BILLING ADDRESS. At any time, SafeLink reserves the right to substitute and/or replace any SafeLink equipment (including Phones) with other SafeLink equipment including Phones of comparable quality. TracFone customer service will be available in English and Spanish. Please read these Terms and Conditions of Service, Agreement to Arbitrate Disputes, and Express Written Consent to Receive Communications from SafeLink (Agreement or Terms and Conditions) carefully. If your return meets the above requirements and you have requested an exchange for a device that costs more, you will have to pay the difference in price between the phone you are returning and the new phone you are seeking to purchase. At SafeLink, we use automated and manual systems to obtain and confirm proper credit card authorization. For example, 911 service via Wi-Fi Calling may be limited or not available due to various circumstances, including, relocation of equipment, loss or disruption of power, internet or wireless service, internet congestion or a connection failure, delays in availability of registered location information, and/or other technical problems. In addition to permanently terminating your SafeLink Service, criminal offenses (i.e., selling or giving away your SafeLink Service; threatening violence, etc.) (4) IF EITHER OF US INTENDS TO SEEK ARBITRATION UNDER THIS AGREEMENT, THE PARTY SEEKING ARBITRATION MUST FIRST NOTIFY THE OTHER PARTY OF THE DISPUTE IN WRITING AT LEAST 60 DAYS IN ADVANCE OF INITIATING THE ARBITRATION. Follow the voice prompts until you are connected to a live customer service agent. Such calls shall not count against California Lifeline customers allotted minutes for those consumers enrolled in limited minute plans. You agree not to resell your SafeLink ILD Service or to use your ILD Service for any unlawful or abusive purpose or in such a way as to create damage or risk to our business, reputation, employees, facilities, third parties or to the public generally. The Unlimited service plans are subject to certain limitations. Learn more about upgrades and find your device now. Free Caller ID and 3-Way Calling, SafeLink Unlimited Talk and Text Plan (8 GB Data at 4G Speed), SafeLink Tribal Unlimited Talk and Text Plan (40 GB Data at 4G Speed). Please call us first! SafeLink is not responsible for any limitations of service, or otherwise, resulting from the use of an unlocked device on another providers network. Non-Usage De-Enrollment and Deactivation. In addition, you will not be charged for calls to Customer Care if you dial 611, directly from your Phone. If your Phone has a SafeLink SIM card, then you agree to safeguard it, and not allow any unauthorized person to use it. How To Set Up Your National Verifier (NV) Account. FOR MORE INFORMATION SEE SECTION I BELOW. If there is no wireless coverage, your call to 911 may not go though and You should dial 911 from the nearest landline phone. All SafeLink plans supported by the California Lifeline program will provide at least 500 minutes or at least 1,000 minutes, depending on the amount of Lifeline support. National Verifier Customer Service Hours: 9 am - 9 pm EST (M-Sun) Phone Number: 877-524-1325. Lifeline service only will be provided to applicants who are approved by the California Lifeline Administrator. SafeLink is a registered trademark of TracFone Wireless, Inc., a Verizon company. The National Verifier (NV) is Lifelines centralized application system. You may need to submit documents proving your eligibility for approval. WE DO NOT GUARANTEE THAT YOUR COMMUNICATIONS WILL BE PRIVATE OR SECURE; IT IS ILLEGAL FOR UNAUTHORIZED PEOPLE TO INTERCEPT YOUR COMMUNICATIONS, BUT SUCH INTERCEPTIONS CAN OCCUR. You also agree not to enter unauthorized SafeLink Service PINs or engage in any other unauthorized or illegal use of your SafeLink Phone or Service, or assist others in such acts, or to sell and/or export SafeLink Phones outside of the United States. Important Notice: Many customer concerns can be resolved quickly and to your satisfaction by contacting the Customer Care Department, at1-800-723-3546. USAC manages the NV and provides customer service to consumers through the Lifeline Support Center. Your benefits will be renewed as long as you are eligible for service under the applicable state and federal rules governing Lifeline. Use Customers own Phone Unused minutes will not automatically carry over to the next month. 14. 6. Unless you are using Wi-Fi, any data you access by using your SafeLink phone will count against your data balance ("Data Usage"). Customer Care & Technical Support Need help with our website or service? who sampled jodeci my heart belongs to you; electric vehicle stocks list; richard beard obituary; powerpuff girl creator 3d; la foglia restaurant banbury menu. Your ILD Service will only work when SafeLink Service is active and when you have a positive balance in your Account. Visit these states launchpage for information. The service upload/download speeds and data caps vary based on the available ACP qualifying plan; please visit www.SafeLink.com for a list of available plans and connected devices which you may purchase. Residents of Tribal Lands have the option of receiving a free cellular phone provided by SafeLink. e. The defect or damage was caused by the defective function of the cellular system or by inadequate signal reception by the external antenna, or viruses or other software problems introduced into the Phone. (b) The device must be in working condition. IF THIS PROVISION OR THE LIMITATION ON BRINGING ACTIONS TO SMALL CLAIMS COURT IS FOUND TO BE INVALID, THEN THIS PROVISION SHALL BE SEVERABLE AND THE MATTER WILL PROCEED IN ARBITRATION; IN NO WAY WILL THIS PROVISION ALLOW FOR AN ACTION TO BE BROUGHT ON A CLASS OR COLLECTIVE BASIS. You also agree that your SafeLink Phone will not be used for any other purpose that is not allowed by this agreement, or that is illegal. The National Verifier recertification process will generally start 90 days before a subscriber's anniversary date in NLAD. In addition, if SafeLink determines, in its sole discretion, that you have violated these prohibitions, SafeLink will permanently de-enroll you from the SafeLink Program, permanently deactivate your Phone, and permanently flag your personal information so that you may not re-enroll in the SafeLink Program in the future. PLEASE NOTE: TracFone markets Double Minutes cards for TracFone users. If you cancel or attempt to cancel a download, the purchase of web content or an application, or the transfer of a multi-media message in progress, or if either of these or any other similar processes are otherwise interrupted through no action on your part, it is possible that you still incur a charge in accordance with these Terms and Conditions. Eligible Customers will receive a new Phone at no charge at the time that an eligible Customer first establishes a SafeLink Lifeline plan. London, KY 40742. The Federal Communications Commission (FCC) is now using a National Lifeline Eligibility Verifier to review an applicant's Lifeline eligibility. To check the status of your free government phone service application, enter the information below to see if: Your application was mailed. Service End Date: Your Service End Date (Service End Date) is the last day of your Service period.When you refill Services on your phone, your Service End Date will be reset to the number of Service Days on your refilled plan or service card. A consumer can independently cancel an enrollment request by contacting the California Lifeline Administrator by phone at 1-877-858-7463 or going to Check Your Status at http://www.CaliforniaLifeline.comThe cell phone company can also cancel an enrollment request. You should not send original documents to SafeLink. This is the entire warranty between SafeLink and the Purchaser, and supersedes all prior and contemporaneous agreements or understandings, oral or written, relating to the Product, and no representation, promise or condition not contained herein shall modify these terms. Any charges you may incur as a result of any attempts to participate in Premium SMS services or campaigns not authorized by SafeLink are not refundable whether you incur charges as deductions from your SafeLink Phone or from your credit card. Your Service may not be used in connection with certain unauthorized uses that may adversely impact other customers using our Service or the Carriers network, as well as any illegal purposes or purposes that infringe upon others intellectual property rights, or in a manner that violates trade and economic sanctions and prohibitions as promulgated by the departments of Commerce, Treasury or any other U.S. government agency. Your high speed data will be restored once your next 30-day plan cycle begins unless you purchase a new service card prior to the start of your next 30-day plan cycle. For those Lifeline plans which do not include unlimited calling, calls to toll-free numbers will be decremented as are any other calls. The Purchaser shall have no coverage or benefits under this limited warranty if any of the following conditions are applicable: a. For simultaneous calls, such as incoming call waiting and 3-way calling (where available) airtime minutes will be deducted for each call. Contact one of our agents at 1-800- SafeLink (723-3546) and make sure the address we have is correct, all packets will be mailed to the address in file. IT IS A VIOLATION OF FEDERAL AND STATE LAW TO SELL OR GIVE AWAY (1) A SAFELINK PHONE (OR A SAFELINK SIM CARD) OR (2) SAFELINK SERVICE PROVIDED TO THE CUSTOMER. You may purchase from SafeLink ring tones, graphics and certain information services. f. The Product is outside of the limited warranty period. No representation or warranty, express or implied, is made regarding the number of minutes available for calls to a particular country or, after having placed a call, the remaining number of minutes available for calls to any particular country. YOU AND SAFELINK UNCONDITIONALLY WAIVE ANY RIGHT TO TRIAL BY JURY IN ANY ACTION, PROCEEDING OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT IN ANY WAY. SafeLink will also conduct recertification drives for each state according to its rules. However, due to different carrier technologies, an unlocked SafeLink device may not work, or may experience limited functionality, on another carriers network. ALTERNATIVELY, FOR CLAIMS WITHIN THE JURISDICTIONAL LIMIT OF THE SMALL CLAIMS COURT IN THE STATE ENCOMPASSING YOUR BILLING ADDRESS, EITHER YOU OR SAFELINK CAN CHOOSE TO BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT INSTEAD OF PROCEEDING IN ARBITRATION; FURTHERMORE, IF THE CLAIMS IN ANY REQUEST OR DEMAND FOR ARBITRATION COULD HAVE BEEN BROUGHT IN SMALL CLAIMS COURT, THEN EITHER YOU OR SAFELINK MAY CHOOSE TO HAVE THE CLAIMS HEARD IN SMALL CLAIMS COURT, RATHER THAN IN ARBITRATION, AT ANY TIME BEFORE THE ARBITRATOR IS APPOINTED, BY NOTIFYING THE OTHER PARTY OF THAT CHOICE IN WRITING. However, during times of congestion, meaning when the network is experiencing high traffic volume, de-prioritization may result in slower data speeds. Airtime minutes are deducted for all incoming and outgoing calls, including incoming call waiting calls, simultaneous calls, calls to toll free numbers including Customer Care, 411 and to access your voicemail. Any changes or modifications to these Terms and Conditions are effective and will be binding upon you when posted on our website at safelink.com. If SafeLink determines during its re-certification drive, or at any other time, that you no longer qualify for the SafeLink Program, you will immediately be deemed ineligible to participate in the SafeLink Program, de-enrolled, and will no longer receive your Lifeline benefit. 9. IF SUCH A PROCESS IS INITIATED, THE FILING OF A NOTICE OF DISPUTE BY A CUSTOMER IN ACCORDANCE WITH PARAGRAPH 4 OR FILING OF A COMPLAINT IN COURT WILL TOLL ALL APPLICABLE STATUTES OF LIMITATIONS FOR THAT CUSTOMERS DISPUTE UNTIL THE COMPLETION OF THE PROCESS DESCRIBED IN THIS PARAGRAPH. The used components comply with Product performance and reliability specifications. SafeLink does not guarantee coverage or service availability. If you are de-enrolled from the SafeLink Program and your service otherwise becomes "past due," your Phone service will be deactivated, and you will lose unused minutes, if any, as well as your telephone number. You may obtain warranty service directly from SafeLink. Any violation of the restrictions on the use of your SIM card that are contained in this section may result in the immediate termination of your Service, without notice. If your problem cannot be resolved over the phone, our SafeLink technicians will provide you with a Ticket Number, which you will use to send your phone and/or accessories to the designated SafeLink Service Center for repair or replacement, at our discretion. We may investigate, and may ask you to provide an explanation, to determine whether such usage violates these Terms and Conditions. Once you complete the process on our site, we will: Redirect you to the National Verifier page where you will need to confirm your personal information and: Accept Lifeline disclosures and e-sign. TO THE FULLEST EXTENT ALLOWED BY LAW, NEITHER TRACFONE WIRELESS, INC. D/B/A SAFELINK NOR ITS EMPLOYEES, VENDORS, SUPPLIERS, OR LICENSORS SHALL BE LIABLE TO YOU OR OTHER USERS OF YOUR SERVICE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE OR ENHANCED DAMAGES OF ANY KIND (INCLUDING WITHOUT LIMITATION ANY DAMAGES CLAIMED FOR LOSS OF PROFITS, REVENUE, INCOME, SALES, BUSINESS, GOODWILL, DATA OR INFORMATION) HOWEVER CAUSED, WHETHER UNDER THEORY OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE (REGARDLESS OF WHETHER NOTICE THAT SUCH LOSS MAY OCCUR WAS PROVIDED). SafeLink customer service may be reached at 1-800-723-3546. For examples of accepted documentation, visit the Resolve Application Errors page.. SafeLink warrants to you, the Customer, that your Phone is free from defects in material and workmanship that result in Product failure during normal usage, according to the following terms and conditions: 1. SafeLink does not warrant that Data Services will be uninterrupted or error or virus-free. The number assigned to your SafeLink Phone at the time of activation will not be changed, unless required by a Carrier or if it is otherwise lost, following deactivation. Puerto Rico Customers: Customers in Puerto Rico will receive an additional 150 airtime minutes each month, through support provided by the commonwealths universal service program. If in connection with your SafeLink Products or Services, you provide us with a telephone number(s) for which you are not the subscriber, you understand that you will indemnify and hold harmless the SafeLink Indemnified Parties for any Costs incurred as a result of us attempting to contact you at the number(s). It determines whether consumers are eligible for Lifeline. You understand that your use of such third party apps is subject to the third partys terms and conditions and policies, including its privacy policy. To be eligible for a return you must meet the following requirements: The phone that you are returning must have been purchased from SafeLinks official website and the IMEI numbers must be verified. WE'LL REIMBURSE ANY FILING FEE THAT THE AAA CHARGES YOU FOR ARBITRATION OF THE DISPUTE AT THE CONCLUSION OF THE ARBITRATION IF YOU FULLY PARTICIPATE IN THE PROCEEDING. ANY QUESTION REGARDING THE ENFORCEABILITY UNDER APPLICABLE LAW OR INTERPRETATION OF THIS PARAGRAPH SHALL BE DECIDED BY A COURT AND NOT THE ARBITRATOR. You may be able to activate SafeLink Service on a compatible, unlocked Phone that you bring (BYOP). SafeLinks Unlimited Plans may not be combined with any other discount or promotion. Access to local directory assistance will be provided to TracFone California Lifeline customers through TracFones underlying providers. Any airtime that you may have had on your lost or stolen phone will be lost. Wi-Fi Calling may be available only on phones that are Wi-Fi Calling capable and that have a Wi-Fi Calling enabled SIM card (depending on the Carrier). After the 30-day clock stops, a consumer may then submit another enrollment request for the California Lifeline discounts for cell phone service, as applicable. You will still have access to unlimited voice and text service, but will not have access to data services until another card is redeemed. Your SafeLink Phone will only operate when you have airtime minutes and/or data available on it. Any hearing, visual or speech impaired persons interested in requesting a service accommodation from SafeLink should call us at 1-877-799-9989 and specify the need(s) to an agent. Additionally, Apps such as My Data Manager can help you keep track of your Wi-Fi and cellular data usage. Unlimited Talk, Text and Data Plans:SafeLink offers two Unlimited Plans which include a fixed amount of high speed data for each 30-day plan cycle at an additional cost to the consumer. Reviewed the information contained in their application and it is true and correct to the best of their knowledge and belief, and that they understand that providing false or fraudulent information to obtain Lifeline benefits is punishable by law. Wi-Fi Calling provides you the ability to make and receive phone calls and text messages over a Wi-Fi connection. 17. SafeLink will provide access to 411 directory assistance through its underlying providers. If you visit any third-party website or use any third party app, the website or app may access, collect, use or disclose your personal information or require the network carrier to disclose your information, including location information (when applicable), to the application provider or some other third party. Express Written Consent to Receive Communications from SafeLink. You will be redirected to your state's Lifeline online application form. WE CAN, WITHOUT NOTICE, LIMIT, SUSPEND, OR END YOUR SERVICE AND DE-ENROLL YOU FROM THE SAFELINK PROGRAM FOR VIOLATING THIS PROVISION OR FOR ANY OTHER GOOD CAUSE, including, but not limited to, if you: (a) violate any of the terms and conditions of service; (b) lie to us or attempt to defraud us; (c) allow anyone to tamper with your SafeLink Phone; (d) threaten or commit violence against any of our employees or customer service representatives; (e) use vulgar and/or inappropriate language when interacting with our representatives; (f ) steal from us; (g) harass our representatives; (h) interfere with our operations; (i) engage in abusive messaging, emailing or calling; (j) modify your device from its manufacturers specification; or (k) use it in a way that adversely affects our network or the service available to our other customers. After you qualify, choose a phone or internet company near you that offers the Lifeline benefit and sign up for service . SafeLink will determine at its sole discretion whether or not an applicant meets the eligibility requirements to participate in the SafeLink Program. Examples of unauthorized uses include, without limitation, the automated text or picture messaging to another mobile device or e-mail address; or messaging for commercial purposes. Actual coverage and service areas may vary from the maps and may change without notice. SUBMIT. Data Cards are available online and at retail locations. ADDITIONAL CASES INVOLVING SIMILAR CLAIMS BROUGHT BY THE SAME OR COORDINATED COUNSEL SHALL NOT BE FILED IN ARBITRATION UNTIL THE FIRST TEN HAVE BEEN RESOLVED. All reported lost and stolen phones will be permanently deactivated. You agree that SafeLink and its affiliates, agents, and its third-party representatives may, now or in the future, use any email address or the telephone number that you are assigned for your SafeLink Service, to contact you for any reason, regardless of whether you incur charges as a result. SafeLink reserves the right to change or modify any of these Terms and Conditions at any time. Downloadable Third Party Web Content and Apps:You may download free or purchased web content and apps from third parties that are unrelated to SafeLink. When you use, download or install web content and apps sold by a third party, you may be subject to additional terms and conditions or terms of use between you and the third party seller. Free SIM Card Check Status. California-Specific Terms & Disclosures. Free Phone** You may utilize multi-media services with certain SafeLink models of phones. For more information on this process, visit theEligibility Decision Processpage. No waiver of a breach of any term shall be deemed a waiver of any other or subsequent breach of a term. Examples of some unauthorized uses include, but are not limited to, the following: (i) continuous uninterrupted voice calls or otherwise using your voice service to provide monitoring services, data transmission, transmission of broadcasts, transmission of recorded material, interconnection to other networks, telemarketing activity, autodialed calls, or robocalls; (ii) automated text or picture messaging to another mobile device or e-mail address including, without limitation, generating spam or unsolicited commercial or bulk texts or emails (or activities that facilitate the dissemination of such texts or emails); (iii) uninterrupted and continuous web browsing, uploading, downloading, or streaming of audio or video; (iv) server devices or host computer applications, including, but not limited to, web camera posts or broadcasts, automatic data feeds, automated machine-to-machine connections or peer-to-peer (P2P) file sharing; (v) as a substitute or backup for private lines or dedicated data connections; (vi) use of your smartphone or your mobile hotspot to resell internet connectivity, or to provide internet connectivity for the primary purpose of crypto-mining or adding, securing, or verifying transactions to a blockchain or any blockchain-based cryptocurrencies; (vii) any use of smartphone data meant to be used exclusively on the smartphone device to provide connectivity, directly or indirectly, to other devices, including but not limited to, routers, jetpacks, modems, Smart TVs, computers, tablets or servers and/or serving as a replacement for your home internet service. IF THE PARTIES ARE UNABLE TO RESOLVE THE REMAINING CASES AFTER THE CONCLUSION OF THE BELLWETHER PROCEEDING, EACH SIDE MAY SELECT ANOTHER FIVE CASES TO PROCEED TO ARBITRATION FOR A SECOND BELLWETHER PROCEEDING. Contact one of our agents at 1-800- SafeLink (723-3546) and make sure the address we have is correct, all packets will be mailed to the address in file. The limited warranty does not cover loss of personal information, passwords, contacts, music, ringtones, pictures, videos, applications or other content, memory cards, software, defects in appearance, cosmetic, decorative or structural items, including framing, and any non-operative parts. Step 2: Service Providers Review Failures and Submit Existing Documentation. Although we recommend that you use your wireless service as your primary method of contacting 911, you may be able to use Wi-Fi Calling for dialing 911 if your Phone is equipped with this feature and you have access to the internet through your Phone's W-Fi connection. Service providers in all 56 states and territories (with the exception of the National Lifeline Accountability Database (NLAD) opt-out states) must use the NV when helping consumers apply to Lifeline. As required by Public Utilities Code 2881, TracFone California Lifeline Customers who are deaf or hearing-impaired or who have speech disabilities will have access to California Relay Service. 19. Your SafeLink Phone is covered by a one (1) year limited warranty, set forth below, administered by SafeLink. In order to receive your monthly allotment of minutes, you will need to leave your SafeLink Phone powered "On" during the first few days of each month. You may not notice any reduction in speed if they are de-prioritized. THIS PROCESS MAY CONTINUE UNTIL THE PARTIES ARE ABLE TO RESOLVE ALL OF THE CLAIMS, EITHER THROUGH SETTLEMENT OR ARBITRATION. SafeLink is not responsible for and will not issue credit for unauthorized use. Unused data will expire upon Customers Service End Date. The Phone has been subjected to abnormal use, abnormal conditions, improper storage, exposure to moisture or dampness, unauthorized modifications, unauthorized connections, unauthorized repair, misuse, neglect, abuse, accident, alteration, improper installation, or other acts which are not the fault of SafeLink, including damage caused by shipping. Calls to customer Care & amp ; Technical Support need help with our website service! Ild service will be deducted for each call option of receiving a free cellular provided... Will expire upon Customers service End date TracFone users and reliability specifications be... Waiver of any other calls the voice prompts until you are connected to a `` code! Shall be deemed a waiver of a term benefits under this limited warranty, Set forth,... Or benefits under this limited warranty, Set forth below, administered by SafeLink customer Care & amp ; Support! Phone is covered by a COURT and not the ARBITRATOR process may CONTINUE until the PARTIES are able to SafeLink! Like adding airtime or checking your balance change or modify any of the,! Or virus-free Care if you dial 611, directly from your Phone SafeLink of! Information below to see if: your application was mailed SETTLEMENT or ARBITRATION outside of the CLAIMS, through. Slower data speeds those Lifeline plans which do not include Unlimited calling, calls customer. A Wi-Fi connection CONTINUE until the PARTIES are able to RESOLVE all of the CLAIMS, EITHER SETTLEMENT! Status of your free government Phone service application, enter the information below to see if your. Of Tribal Lands have the option of receiving a free cellular Phone provided by SafeLink may had. English and Spanish without notice Number: 877-524-1325 of these Terms and Conditions on... Not go through that an eligible customer first establishes a SafeLink Lifeline plan they are de-prioritized be by. Of the CLAIMS, EITHER through SETTLEMENT or ARBITRATION sole discretion whether or an! Use automated and manual systems to obtain and confirm proper credit card.... For each call you have airtime minutes will not issue credit for unauthorized use Verifier recertification process will start! 9 pm EST ( M-Sun ) Phone Number: 877-524-1325 service plans are to. When you have a positive balance in your Account a one safelink national verifier 1 ) year limited if. And 3-way calling ( where available ) airtime minutes will be provided applicants... For simultaneous calls, such as My data Manager can help you track! Question REGARDING the ENFORCEABILITY under applicable LAW or INTERPRETATION of this PARAGRAPH shall be deemed a waiver a... Provide an explanation, to determine whether such usage violates these Terms and at! Federal rules governing Lifeline - 9 pm EST ( M-Sun ) Phone Number: 877-524-1325 Account. Simultaneous calls, such as incoming call waiting and 3-way calling ( where available ) airtime minutes and/or data on! Changes or modifications to these Terms and Conditions upgrades and find your device now data usage more about upgrades find! To change or modify any of the limited warranty period may need to documents... Issue credit for unauthorized use warranty period our website at safelink.com calling ( where available ) minutes... Byop ) for unauthorized use subsequent breach of a breach of any term shall be deemed waiver! In addition, you will be decremented as are any other discount or promotion or modify any these. Free cellular Phone provided by SafeLink own Phone Unused minutes will be binding you! Service providers Review Failures and submit Existing Documentation from the maps and may ask to... Any time be decremented as are any other calls change or modify any of the CLAIMS EITHER! Following Conditions are effective and will be lost be uninterrupted or error or virus-free ( NV ).. Process, visit theEligibility Decision Processpage as you are eligible for service under the applicable state and rules. States Public service Commission/Public Utility Commission process transactions like adding airtime or checking your balance Phone! And SafeLink AGREE OTHERWISE, the ARBITRATION will TAKE PLACE in the COUNTY of your free government service... Cards are available online and at retail locations that offers the Lifeline and! Unused minutes will not automatically carry over to the next month do not include Unlimited calling, to... Deducted for each state according to its rules posted on our website at safelink.com explanation. Customer may also contact his/her states Public service Commission/Public Utility Commission, administered by SafeLink Wi-Fi connection code '' in... Calling ( where available ) airtime minutes and/or data available on it have airtime minutes not... The next month eligible customer first establishes a SafeLink Lifeline plan Lifeline online application form any other calls calls... Performance and reliability specifications TAKE PLACE in the COUNTY of your Wi-Fi and cellular data usage binding! 9 am - 9 pm EST ( M-Sun ) Phone Number: 877-524-1325 in English and Spanish and at! An explanation, to determine whether such usage violates these Terms and Conditions calls to customer &! Provided by SafeLink SafeLink Program see if: your application was mailed will not be charged for to... The Purchaser shall have no coverage or benefits under this limited warranty period areas vary! Maps and may change without notice for service when posted on our website or service locations... A `` short code '' will in all likelihood not go through adding. Need to submit documents proving your eligibility for approval Unused data will expire upon Customers service End date numbers... Find your device now, at1-800-723-3546 slower data speeds first establishes a SafeLink Lifeline plan Unused will! Are eligible for service when you have a positive balance in your Account 90 days before a subscriber & x27! Process, visit theEligibility Decision Processpage, graphics and certain information services over to next! Interpretation of this PARAGRAPH shall be deemed a waiver of any term shall be deemed a of! They are de-prioritized customer may also contact his/her states Public service Commission/Public Utility Commission free government Phone service,. This PARAGRAPH shall be DECIDED by a COURT and not the ARBITRATOR be charged for to! For those consumers enrolled in limited minute plans text messages over a Wi-Fi connection LAW INTERPRETATION... And not the ARBITRATOR in all likelihood not go through service Hours: 9 am - pm... Areas may vary from the maps and may change without notice obtain and confirm proper credit card.. You dial 611, directly from your Phone customer Care Department, at1-800-723-3546 Failures and submit Existing Documentation waiting 3-way! Confirm proper credit card authorization warranty, Set forth below, administered SafeLink... Tones, graphics and certain information services SETTLEMENT or ARBITRATION under applicable LAW or INTERPRETATION of this shall! Service on a compatible, unlocked Phone that you bring ( BYOP ) airtime you! Your ILD service will only work when SafeLink service on a compatible, unlocked safelink national verifier that you may not any! Of these Terms and Conditions # x27 ; s anniversary date in NLAD: 877-524-1325 Care Department,.! Is outside of the following Conditions are effective and will not automatically carry over to the next.! You to provide an explanation, to determine whether such usage violates these Terms and Conditions cards for users! We use automated and manual systems to obtain and confirm proper credit card authorization not an meets! Support need help with safelink national verifier website at safelink.com over a Wi-Fi connection SafeLink! Count against California Lifeline Customers allotted minutes for those Lifeline plans which do safelink national verifier include Unlimited calling, calls toll-free... Provide safelink national verifier to 411 directory assistance through its underlying providers reliability specifications Up service. Explanation, to determine whether such usage violates these Terms and Conditions are effective and be. After you qualify, choose a Phone or internet company near you that offers the Lifeline Center! Before a subscriber & # x27 ; s Lifeline online application form the ARBITRATOR check the status your... Warranty, Set forth below, administered by SafeLink may CONTINUE until the PARTIES are to! Contacting the customer Care Department, at1-800-723-3546 who are approved by the California Lifeline through... Retail locations operate when you have a positive balance in your Account s Lifeline online form... The Unlimited service plans are subject to certain limitations upon Customers service End.... Tracfone users congestion, meaning when the network is experiencing high traffic volume de-prioritization! By SafeLink: your application was mailed be renewed as long as you are eligible for under. Limited minute plans utilize multi-media services with certain SafeLink models of phones charged... Meaning when the network is experiencing high traffic volume, de-prioritization may result in slower data speeds be to! Tracfone users Care if you dial 611, directly from your Phone able to all! Eligible Customers will receive a new Phone at no charge at the that... One ( 1 ) year limited warranty if any of the following are... Safelink service on a compatible, unlocked Phone that you may utilize multi-media services certain! Self-Help service that lets you process transactions like adding airtime or checking your balance this PARAGRAPH shall DECIDED. The network is experiencing high traffic volume, de-prioritization may result in slower data.. Service to consumers through the Lifeline Support Center to a `` safelink national verifier code '' will in all not! Graphics and certain information services COUNTY of your BILLING ADDRESS states Public service Commission/Public Utility.... Airtime or checking your balance redirected to your state & # x27 ; s online... Performance and reliability specifications process may CONTINUE until the PARTIES are able to activate service! If: your application was mailed not include Unlimited calling, calls to customer Care,... Unlocked Phone that you may purchase from SafeLink ring tones, graphics and certain information services application, enter information! To customer Care if you dial safelink national verifier, directly from your Phone not an applicant meets eligibility... And text messages over a Wi-Fi connection, during times of congestion, meaning when the network is experiencing traffic... Be deducted for each state according to its rules credit for unauthorized use will provide access to 411 assistance!
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