When you exit our site, our Privacy Policy is no longer in effect. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Their approachable, Fortera loves to give back to our communities! Like our core values, these are intentional actions we pursue every day. We know it's old fashioned but sometimes calling us is the best way to connect. You can save your resume and apply to jobs in minutes on LinkedIn, Customer Service Representative, Full or Part Time, Customer Service Specialist Bilingual Spanish, Work From Home Customer Service - Reservation Sales Representative, Customer Service Representative - Remote in Kentucky, DoD SkillBridge Fellowship Associate (Member Service Representative) *Locations in: KY, TN, IL, See who Fortera Federal Credit Union has hired for this role. Our service regions include Montgomery, Stewart, Chester, Decatur, Lewis, McNairy, and Perry counties in Tennessee or Christian, Trigg, Todd, McLean, and Webster counties in Kentucky. "The MAC Service Award goes to an organization that goes beyond the call of duty to support the Military Affairs Committee. Know Your Worth. Mastercard may extend the terms of the manufacturers warranty on certain items that were purchased using their Full Circle Mastercard (i.e. Upholds credit union policies and procedures; Annual fee waived for the first year. Satisfactorily completes all required compliance training and complies with all regulations which apply within the scope of the position to include Bank Secrecy Act compliance. If you become dissatisfied with a product you purchase using your eligible Mastercard within 60 days of purchase, and the store will not accept a return, you may be eligible for a refund for the cost of the product up to $250. Cardholders will need to provide their original itemized store receipts, card statement record of purchase and a copy of advertisement showing the lower price found. Visiting Fortera is always a pleasant experience. I've had accounts with this credit union for many years. I've financed all my car and truck loans and currently my farm loan with Fortera. You are THE BEST! Thanks! The staff is always professional and cheerful. They make any transaction pleasant. Able to work at any Credit Union location that may include extended hours, Saturdays, or holidays. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. KEY NOT FOUND: ei.filter.lock-cta.message. The Go Checking Account is user-friendly, secure, and can keep up with anyone thanks to our mobile app, video chat, and text support. of force occasionally. We hope that you and your family had a wonderful Thanksgiving! We dont do it because our core values tell us to. Members may file a claim at www.mycardbenefits.com or by calling 1-800-MASTERCARD. Coverage may be provided for the repair or replacement cost of the item and will not exceed the actual amount charged on the eligible Mastercard. Filter your search results by job function, title, or location. Customer Service Needing personal Who is eligible to open a Flex Checking Account? Accurately process routine transactions including but not limited to cashing checks, depositing cash and checks, cash and check withdrawals, credit card cash advances, loan payments, check orders, and transfers. The Contact Center Service Agent serves members through a combination of needs fulfillment, problem resolution, effective communication and member education. Able to work-well under pressure while always promoting a professional image of the Credit Union. PO Box 30669 Referrals increase your chances of interviewing at Fortera Federal Credit Union by 2x. The average salary for a Customer Service Representative is $36,075 per year in United States, which is 4% higher than the average Fortera Credit Union salary of $34,415 per year for this job. Filter your search results by job function, title, or location. Video chat with a Fortera Team member and learn why it pays to be a member. Input a different zip code to find branches and locations for any neighborhood in the United States. Related Searches:All Customer Service Representative Salaries|All Fortera Credit Union Salaries. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. The Contact Center Service Agent serves members through a combination of needs fulfillment, problem resolution, effective communication and member education. Educates and promotes the use of different remote services for member convenience. to absorb its loan losses. and Hopkinsville, KY, and delivers worldwide remote banking capabilities. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. To cover these potential losses it had $98,770,703 My guess is they want to make money from my money. $5.00 minimum share account required. Full Circle Checking cardholders will have access to Boingo Wi-Fi at more than 1 million hotspots around the world including airports, hotels, restaurants, coffee shops, in-flight and more at no additional cost for enrolled customers and on up to 4 devices. Our ongoing conversations (eye-opening, honest and varied) about our own life experiences help us better understand one another and how both conscious and unconscious bias affects us every single day. The Texas Ratio compares the amount of loans at risk and assets repossessed With so many important decisions to make, we think its nice being able to get insight from people you can relate to and trust. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. How do I apply for a job at Fortera Credit Union? Simply log in to your Online Banking account and click the Additional Services tab at the top of the screen. Branching Out. Youll usually see us lending a hand at over 100 community events each year. KEY NOT FOUND: ei.filter.lock-cta.message. Check out the latest Customer Service Representative Jobs or see Customer Service Representative Salaries at other companies. Click the buttons below to meet our Board and CEO or to view our Annual Report. the Well Capitalized benchmark established by the National Credit Union Association (NCUA). Get a free, personalized salary estimate based on today's job market. Fortera FCU has a net worth of 11.57% versus the BestCashCow average of 12.52. The higher the net worth number the more secure a credit union is considered. chevron_left Fortera Credit Union Jobs Apply. In doing so, we strive to serve as an organizational role model within our community. A wire transfer is method of electronic funds transfer from one person or entity to another. Decades later, credit unions are still democratically governed by their members and still operate under that shared mission of people helping people. FORTERA is encouraged to provide us with this information. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. What is the Price Protection benefit in Full Circle Checking? Clarksville, TN ID: 577-064 time management skills to maximize the number of members that can be assisted while maintaining a high level of member service. See all branch locations . Conducts follow-up contact as needed to ensure resolution and member satisfaction. The closer the Texas Ratio is to 1-to-1 or 100%, the less capital and reserves a credit union has Fortera Credit Union was honored to receive the 2021-2022 Eagle Ambassador Service Award at the Christian County Chamber of Commerce Military Affairs Eagle Ambassador Breakfast! Cardholders must use their eligible Mastercard entirely to purchase the item. Ensures that work area and company issued equipment is clean, secure and well-maintained. That means we're able to return profits back to you in the form of benefits like: Where money thrives and people do too.Our approachable, casual nature lacks the stuffiness of traditional banking. Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables. Clarksville TN 37040-9998. Prior experience with Symitar, Adapt Phone System, and Microsoft Office Suite products preferred. Members can file a claim or check the status of a claim at www.mycardbenefits.com or by calling 1-800-MASTERCARD. Click the link in the email we sent to to verify your email address and activate your job alert. Able to telecommute with sufficient home internet connection. Growing your financial health and wealth takes time, but you don't have to do it alone! (3) You must have a Share Savings Account to establish Fortera Credit Union Membership. There is no charge to receive a wire transfer. All at no added cost with no added fees or roaming charges. The borrower will have an increased APR rate if the borrower does not (i) take an advance of $25,000 and maintain this balance for 12 months, and (ii) have automatic transfers from any Bethpage personal savings or checking account for the monthly HELOC payment. To become a Fortera Member, simply open a Share Savings Account. Below are Fortera branches and locations in your neighborhood. Give your money a little more momentum. The average Fortera Credit Clarksville, TN 37040 Published rates and terms based on primary homes. So, no matter where you are, look up CO-OP locations close to you and walk into any branch, and get treated like family, because, you are. How does the Satisfaction Guarantee benefit work for Full Circle Checking? Your Current Location: New York, NY 10007, There are currently no loan rates available for FORTERA. First Time User? The easiest and fastest way to reorder checks is online. Credit Union membership is available to anyone who lives, works, worships, or attends school in one of Tag us in. We can't wait to meet you! | Ensures that branch sales and services are conducted in accordance with established Credit Union policies, procedures, legal and regulatory requirements. 30-year term. Hazard insurance is required on all loans secured by real property; flood insurance may also be required. Prime Rate as of 9/23/2022=6.25% (Wall Street Journal). KEY NOT FOUND: ei.filter.lock-cta.message. Lower (if any fees) on products and services. It is free to register and add rates. Lets say a cardholder purchased a rug that ends up being too small for the area they wished to cover. in net worth and $3,090,841 in loans loss reserves. We're here to help. Click here to get started. Credit unions work together to meet the needs of their world-travelin', adventurous, on-the-go members. Get a free, personalized salary estimate based on today's job market. Thank you for visiting us online. Simply log in to your Online Banking account and click My Settings at the top. Our brightly colored and happy cards are also packed with security features to keep you and your money safe wherever you go. With over $713MM in assets, Fortera is rated as one of the strongest Contact Fortera at 931-431-6800 or via Video Chat. You may also visit any of our branch locations. *Please note, any request made after 3 p.m. will be processed the following business day. How do I receive a Wire Transfer? These are the core tenets of who we are as an organization, aka the Fortera Five. Additional pay could include bonus, stock, commission, profit sharing or tips. It could end up helping your neighbor buy a home or a local entrepreneur start a new business. Learn at your own pace or call a member of their team and schedule a one-on-one meeting if you have more complex questions. Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly. See if they're hiring! Our core values simply reflect who we are. They are easy, low-maintenance ways to move your money around while also keeping it super secure. For instance, if a member discovers a cheaper price for the Beats Headphones they just purchased, they may be eligible for reimbursement. As a not-for-profit financial cooperative, Forteras focus will always be on serving people, not shareholder profit. How much does Fortera Credit Union - Customer Service in Kentucky pay? You deserve to be rewarded for the little things every day. Attends and participates in all required trainings, meetings and committees. Advertising Disclosure |. 2050 Lowes Dr After being part of this credit union for many years have am closing my accounts. With no monthly service fee, no monthly minimum balance requirement, and only $25 required to open, our Go Checking account is the easiest way to help your money keep up with you. You may also visit any of our branch locations. When you place your money into a local credit union, your money stays within your community. Visit the Career Advice Hub to see tips on interviewing and resume writing. Search job openings, see if they fit - company salaries, reviews, and more posted by Fortera Credit Union employees. Though we cant safely have the same involvement during the Please visit our Locations page to find one of our many convenient branch locations across Clarksville, Fort Campbell, Hopkinsville, and Nashville. This position delivers The item must be returned undamaged, in good working condition, in its original and complete packaging along with the original itemized store receipt and card statement showing the record of purchase. Sign in to create your job alert for Contact Center Agent jobs in Clarksville, TN. Assists members with account inquiries, and transactions via all remote delivery channels; phone, email, chat and secure message. Fortera Federal Credit Union Customer Reviews, Frequently Asked Questions, Rates, Branches, Related Articles, and Financial Summary - 2023 To dispute a charge on your credit card, please call 800.654.7728. Average Fortera Credit Union hourly pay ranges from approximately $11.00 per hour for Accounting Intern to $28.45 per hour for Branch Manager. The Contact Center Service Agent serves members through a combination of needs fulfillment, problem resolution, effective communication and member education. Professional dress, appearance, and attitude, Able to work independently, as a team, and handle multiple tasks in a fast-paced environment. Depository Credit Intermediation Credit Intermediation and Related Activities Finance and Insurance Printer Friendly View Address: 2050 Lowes Dr Clarksville, TN, 37040-1620 United States See other locations Phone: ? Our Diversity, Equity, and Inclusion (DEI) Committee is made up of employees dedicated to fostering an environment of inclusivity and open dialogue through education and actionable impact. Privacy Policy If you are using a computer or tablet, check to ensure your device has access to a working microphone and video camera. Average salaries for Fortera Credit Union Customer Service Representative: $32,937. It was founded in 1954 and has approximately $854.02 millions in assets. The credit union movement began in difficult economic times when local groups of people decided to pool their money together and provide each other with loans to help their communities grow and prosper.Decades later, credit unions are still democratically governed by their members and still operate under the shared mission of people helping people. Know Your Worth. An environment of inclusivity and open dialogue. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. One or more years experience in Customer Service. 3 Fortera Credit Union Customer Service Representative jobs. The members security code if they have a Funds Transfer Agreement on file. Contact Center Service Agent Contact Center . Must have or be able to quickly develop working knowledge of credit unions products and services, Practices and Guidelines, Standard Operating Procedures, and state and federal regulations. Check out our checking account with benefits. Residents of other counties in Tennessee, Kentucky, Alabama, and Arkansas may also be eligible. Is Your Online Bank Giving You Their Best Savings Rate As Savings Rates Increase? Net worth measures how much total assets exceed total liabilities. Click here to download the Boingo Wi-Fi Mastercard cardholders Boingo Customer Journey brochure. Schedule an appointment at a time and branch most convenient for you. Check out the latest Fortera Credit Union Jobs, Proudly serving the Clarksville, Fort Campbell, and Hopkinsville communities for 60 years, the commitment of Fortera Credit Union to the More. Check out the hundreds of articles, helpful calculators, and free financial education resources available through our partner GreenPath. Headquartered in Clarksville, TN, the local credit union presently serves over 70,000 members with eight branch locations throughout Clarksville and Hopkinsville, KY, and delivers worldwide remote banking capabilities. (Not that were counting.). Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. We love growing our family and hope you join us. Conditions Variable APR of Prime minus 1.01% in all states. the members and communities they serve. This means it gives you the most rewards, especially if you have other accounts with us. Fortera Federal Credit Union is an NCUA insured credit union located in Clarksville and has 803681171 in assets. Pick your favorite color and order one online when you open a checking account or schedule an appointment at one of our local branches and pick up your card today. Click here to download the Boingo Wi-Fi Mastercard cardholders Boingo Customer Journey.! Union fortera credit union customer service, procedures, legal and regulatory requirements in accordance with established Union... 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